All Our products are shipped via Canada Post or UPS.
From October to April, plants have to be shipped overnight to be covered by our 100% DOA guarantee.that they won't get damaged by frost during transport.
All orders will be shipped as soon as possible or by the end of the following business day , depending on when the order was placed.
*We ship to the USA, however you are responsible for all customs and duty fees.'
We do not refund packages that have been abandoned.
Orders above $199 (Taxes not included) qualify for free shipping ( a Maximum of 30kg, plants, tanks and stands and international orders are excluded). Free shipping orders are shipped via Canada Post's Expedited Parcel.
If you chose the FREE PICKUP option in Toronto please send us an email to arrange for a time and date by using this form CONTACT US